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Publishing Case Results Without Tripping Your Bar’s Rules

Benton Purvis

Quick answer

Case results are permitted in most jurisdictions when they are accurate, carry the disclaimer that jurisdiction requires, and are not presented so as to imply a comparable outcome for a future client. The recurring failures are omitting the disclaimer, publishing a curated set that implies a success rate, and describing results in language that functions as a prediction rather than a record.

The Most Persuasive Page a Firm Owns

Prospective clients read case results. They may not read the practice-area page, they will skim the attorney bios, but they will look at what the firm has recovered for people in situations resembling theirs.

That makes results pages disproportionately valuable for conversion and disproportionately risky for compliance, which is an uncomfortable combination. It is also why so many firms either publish them carelessly or avoid them entirely — and both are worse than publishing them properly.

What the Rules Actually Constrain

The governing framework in most states derives from ABA Model Rule 7.1: a lawyer shall not make a false or misleading communication about the lawyer or the lawyer's services.

Almost everything about results publication follows from that single prohibition. A result is not misleading because it is large. It becomes misleading when its presentation creates an expectation the firm cannot support — that this outcome is typical, that a similar matter will resolve similarly, that the number reflects what a reader would receive.

States layer specific requirements on top: disclaimer language, prominence, sometimes conditions about describing the facts of the matter. Those specifics vary enough that a general summary is not a substitute for reading your own jurisdiction's rule.

The Three Recurring Failures

The missing or buried disclaimer. Many jurisdictions expect the disclaimer to accompany the communication. A single line in the site footer, three scrolls below a results grid, may not satisfy a rule written that way.

The curated set that implies a rate. A page showing twelve seven-figure recoveries and nothing else communicates something about typicality whether or not any sentence says so. This is the subtlest of the three because no individual entry is inaccurate.

Predictive language. "We get results like this for our clients" is a different statement from "we obtained this result." The first is a forward-looking claim about future matters; the second is a record. The distinction is small in prose and large in exposure.

How to Structure Results That Convert

The compliant version is also the more persuasive one, which is a happier alignment than usually occurs in regulated marketing.

Lead with the situation rather than the number. A reader is trying to work out whether their circumstances resemble one you have handled — the facts do that work, the figure alone does not.

Give context about variability explicitly. A sentence acknowledging that outcomes depend on liability, coverage, injury severity, and venue is honest, reduces the implied-typicality problem, and reads as competence rather than hedging.

Place the disclaimer with the results, not away from them. Where the rule requires prominence, treat prominence as the requirement rather than the minimum.

Prefer range and breadth over a highlight reel. A set showing that the firm handles matters across a spectrum tells a truer story than one showing only the top of it, and it speaks to the reader whose matter is not a headline case.

Keep the set current. A results page whose most recent entry is four years old raises a question the firm would rather not prompt, and stale figures presented without dates can themselves become misleading as circumstances change.

Results and Testimonials Are Different Problems

Firms often treat case results and client testimonials as one category. The rules treat them differently, and conflating them creates avoidable exposure.

A result is the firm's own statement about a matter it handled. A testimonial is a client's statement about the firm, and several jurisdictions impose additional conditions on it — restrictions on what a client may be quoted as saying about outcomes, requirements that testimonials be identified as such, and in some states rules about compensating anyone for a recommendation.

The overlap that causes trouble is a testimonial that describes an outcome. A quoted client saying the firm recovered a specific sum is functionally a case result delivered in a client's voice, and it generally carries the same disclaimer obligation as a result the firm states directly — while adding the testimonial rules on top of it.

The workable approach is to keep the two separate in both presentation and review. Testimonials speak to the experience of working with the firm: communication, responsiveness, whether the client felt informed. Results speak to matters. Where a testimonial strays into outcomes, either trim it or treat it as a result and apply the result requirements.

Consent deserves the same care. A client who agreed to a quote two years ago has not necessarily agreed to it appearing next to a recovery figure on a page optimized to attract similar matters. Document what was agreed and re-confirm when the use changes materially.

Results content is poorly suited to AI extraction and should not be optimized for it. Assistants answering questions about a legal process are not looking for a firm's recovery figures, and content engineered to surface them in that context tends to read as promotional.

The relevant point is defensive. Structured data describing a firm should not encode outcome claims. A LegalService node is not the place for recovery figures, and misrepresenting a firm's services in structured data is a guidelines violation on top of any bar-rule issue.

Keep results as a human-facing conversion asset, cleanly marked up as ordinary content, and let the procedural and situational pages do the search work.

The Practical Workflow

The workable arrangement is that marketing drafts and the firm approves — always, without exception, and with the approval documented.

No vendor can certify that a firm's advertising complies with its bar's rules, and any that claims to should be treated with suspicion. What a vendor can do is write to the rules, flag the constructions that create exposure, and route everything through the people who carry the obligation.

That is how we handle personal injury content, and it is why bar-rule review sits on every tier rather than being an upgrade. The related question of which content actually attracts injured clients is covered in how injured clients actually search.

Attorney advertising. Prior results do not guarantee a similar outcome. This article is general information, not legal advice.

Frequently asked questions

Are case results allowed on a law firm website?

In most jurisdictions yes, subject to conditions that vary meaningfully by state. The common requirements are accuracy, a disclaimer that prior results do not guarantee a similar outcome, and no presentation that implies a comparable result is likely. Some states impose additional conditions, so confirm against your own bar's rules.

What disclaimer language should accompany results?

Many jurisdictions expect something equivalent to 'prior results do not guarantee a similar outcome.' The exact wording, placement, and prominence requirements differ by state, and a disclaimer buried in a footer may not satisfy a rule that requires it to accompany the communication.

Can a firm publish only its best results?

Selective presentation is where firms most often create a problem. A page showing only large recoveries can imply a success rate or typical outcome the firm has not substantiated, which is the misleading-communication concern rather than a separate rule. Context about typical ranges reduces that exposure.

Do case results help with search rankings?

Indirectly. They rarely match search queries well, so they attract little direct traffic. Their value is conversion — they are often the last page a prospective client reads before calling — and as corroboration of the expertise a firm's other pages claim.

Should client names appear in results?

Only with documented, informed consent, and often not even then. Confidentiality obligations survive the matter, settlement agreements frequently contain their own restrictions, and the marketing benefit of a name is small relative to the exposure it creates.

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